PMO Lead

Overview

As Brooklinen continues to grow, how we prioritize, plan, and deliver cross-functional initiatives is more important than ever. We’re hiring a PMO Lead to bring greater structure, governance, and consistency to how projects move forward across the organization.

Reporting to our SVP of Operations, you’ll own project intake and prioritization, establish consistent ways of planning and tracking initiatives, and serve as the connective tissue between cross-functional teams.

This is a hands-on individual contributor role: you’ll build the structure for our project management organization while personally leading project governance and supporting priority initiatives.

What You’ll Do

Project Intake & Governance

Design and manage a standardized intake, prioritization, and approval process for cross-functional DTC initiatives

Establish and maintain a phase-gated project management methodology with clearly defined stage gates, deliverables, and sign-offs

Develop and roll out standardized project plans, status reports, and tools to create greater consistency across teams

Cross-Functional Delivery

Lead or co-lead priority cross-functional projects from planning through execution

Manage execution tracking, risks, issues, dependencies, and change throughout the project lifecycle

Identify and resolve cross-team dependencies and resource conflicts before they affect project timelines

Serve as a trusted partner to cross-functional teams, keeping stakeholders aligned on priorities, ownership, and timelines

Reporting & Continuous Improvement

Create and maintain a single source of truth for project status, risks, and dependencies

Establish a consistent project reporting cadence for Brooklinen’s Executive Leadership Team

Advise executive leaders on project health, tradeoffs, and organizational readiness for change

Conduct post-project retrospectives and maintain a lessons-learned repository to improve delivery over time

We’re Looking For

5+ years of experience in project or program management, including leading cross-functional initiatives within a retail, e-commerce, or consumer/DTC environment

Strong stakeholder management skills, with the ability to influence and align senior leaders and peers without formal authority

Excellent written and verbal communication skills, including experience presenting project status and recommendations to executive leadership

Proficiency with project management and collaboration tools