Capacity Strategy & Operations

ABOUT BASETEN

Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.

THE ROLE

As a member of the Capacity Strategy & Operations team, you will sit at the intersection of supply intelligence, demand forecasting, and cross-functional execution, turning a complex, fast-moving hardware market into a predictable, reliable foundation for our customers and internal engineering teams.

This is not a purely analytical role. You will own the end-to-end capacity planning process: from translating customer commitments and growth forecasts into concrete supply requirements, to coordinating fulfillment across vendors, finance, and the infrastructure team, to building the systems that make all of this repeatable and scalable. When supply is constrained and tradeoffs are unavoidable, you are the person in the room who can model the options, make a clear recommendation, and drive alignment fast.

You are a strong fit if you have operated at the intersection of strategy and execution before — someone who is equally comfortable building a capacity model in a spreadsheet and running a cross-functional war room when a customer deployment is at risk.

EXAMPLE INITIATIVES

Demand-Supply Alignment Framework: Build and own the process that translates customer pipeline, signed commitments, and growth projections into a forward-looking GPU demand signal — so the team is never caught flat-footed when a customer scales faster than expected.

Constrained Allocation Playbook: Define the decision framework for how Baseten allocates scarce GPU supply across competing customers and regions, including escalation paths and tradeoff criteria for leadership.

Capacity War Room Ownership: Lead cross-functional response when a high-stakes capacity situation arises — coordinating across Sales, SRE, Finance, and Vendor relationships to resolve it with minimal customer disruption.

Strategic Briefings for Leadership: Produce clear, concise capacity health reports and scenario analyses for senior leadership, enabling confident decisions on customer commitments, vendor negotiations, and CapEx allocation.

RESPONSIBILITIES

Own the capacity planning process end to end: intake, triage, prioritization, fulfillment tracking, and post-mortem learnings

Translate customer commitments, sales pipeline, and infrastructure growth targets into concrete GPU demand forecasts across regions, GPU types, and timelines

Partner with Finance to model capacity scenarios, evaluate new supply opportunities, and support CapEx decision-making

Work closely with the Capacity Acquisition team to align supply procurement with forward demand, flagging gaps and risks early

Coordinate cross-functionally across Sales, SRE, and Infrastructure teams to resolve capacity conflicts and ensure customer commitments are honored

Build and maintain the operational cadence that keeps capacity planning structured, visible, and free of ad-hoc Slack chaos

Develop reporting and dashboards that give leadership a real-time view of capacity health, utilization trends, and risk exposure

Identify recurring operational gaps in the capacity lifecycle and drive process improvements that reduce toil and improve reliability

REQUIREMENTS

5+ years of experience in strategy, operations, consulting, finance, or a similarly analytical and execution-oriented role

Demonstrated ability to own complex, cross-functional processes with multiple stakeholders and competing priorities

Strong quantitative and modeling skills — comfortable building demand forecasts, scenario analyses, and capacity models from scratch