People Operations Coordinator

ABOUT BASETEN

Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.

THE ROLE

We are hiring at a rapid rate, and every one of our new hires deserves a great new hire experience from the moment they sign their offer letter through their entire onboarding journey. As our People Operations Coordinator, you'll own the tactical side of onboarding: collecting and tracking the completion of required documentation, greeting new hires, assisting in running sessions, and keeping the operations of onboarding on track as we grow. The role is heavily onboarding-focused today and will broaden across the employee lifecycle as our new people systems take over more of the routine work. Things change quickly here, and this role will too. This role is based in our San Francisco office.

RESPONSIBILITIES

Own the full onboarding experience for every new hire, including: new hire communication from offer signature through Day 1; ensuring completion of onboarding tasks like background checks, Form I-9s, setting up HRIS profiles, etc; coordinating travel logistics; partnering with the Global Mobility Manager on immigration matters that may affect start dates

Support day one and San Franciscoweek one onboarding program, including coordinating with managers and buddies, room booking and coordination of start location

Partner with IT and Workplace so new hires have the right access, equipment, and desk waiting on day one

Manage the logistics behind our onboarding platform and manage the day-to-day vendor relationship

Support more moments in the employee lifecycle as the role evolves, from job changes to location moves and more

Bring ideas for making the day-to-day run smoother, from automating a task to fixing a clunky step

Handle sensitive employee information with discretion

REQUIREMENTS

2-4 years in a high-volume coordination or operations role - People function preferred

Extremely organized and detail-oriented, with a tactical, get it done approach, where tasks don't get dropped on your watch

Self-directed and comfortable with ambiguity

Extremely clear written communicator

Based in San Francisco and able to work in the office 3+ days per week

NICE TO HAVE

Comfortable presenting to groups and facilitating engaging onboarding sessions for new hires as needed

Experience incorporating AI tools, such as Claude, into workflows, with a strong mindset toward automation and systems integration.

Experience working with recruiting, HRIS and onboarding platforms and related People systems.

Strong spreadsheet skills, including comfort working with formulas and organizing complex data.

Experience at a fast-growing startup