Back Market
Service Project Management Intern
Part remote, part office, you need to live within commuting distance of a named location.
Hybrid · Paris
Employer listed it yesterday · Added yesterday
First listed yesterday.
Salary
€1,200 to €1,400 per month
Location
Hybrid · Paris
Timezone
Not stated
Contract
Full-time
Experience
Entry
Category
Other
Published by the employer
Remote flexibility
Hybrid
This role is only partly remote, the employer expects time in the office around Paris, Hybrid, so you need to live within commuting distance.
What the employer says
- Source listing states candidate location: "Paris, Hybrid"
- Listing mentions "Hybrid"
What Nomaders makes of it
- Not suitable if you plan to move between countries
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Hi, we’re Back Market.
We’re here to help make tech reliable, affordable, and better than new . We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new.
Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet — and consumers — a break. Our mission is simple: to do more with what we already have.
Are you ready to join us?
The Extended services team at Back Market is responsible for creating, developing and rolling out new innovative services and cool features for our end-customers all over the world. Within this department, the Team is supporting the business by ensuring that our offers answer our customers needs while being the best-in-class in terms of operational excellence.
As a Services Project Manager Intern, you will work within the Extended Services Team. You will improve customers’ funnel/claim journey, launch new added-value features/service and make sure our current offer meets local customers' expectations and requirements.
YOUR MISSION (IF YOU ACCEPT IT): 🥇
Monitor the performance of active countries (revenue & customer experience) on Tableau & create reports and share suggestions of weekly action plans
Improve the NPS and the claim management process along with the Care Team to provide the best in class customer experience
Launch new features to our insurance offer to ensure our offer is cooler than Apple Care.
Ensure our current offer meets local customers’ expectations & requirements (cross-team work with marketing & product teams and handle relations with local partners).
Roll out new services or new pricing (cross-team work with Country managers, legal teams, product, etc)
Work on the new range of Business-to-Customer premium services to increase customer conversion and loyalty
YOU ARE IN THE RIGHT PLACE IF: ⭐
Looking for a 6-month internship
English AND French are no-brainers (fully professional capability). If you’re extra cool and speak more languages, bonus points for you!
Strong analytical skills (Pack Office - Excel and PowerPoint skills). SQL is a strong plus, but not mandatory.
Strong organizational and project management skills (communication skills and data-driven)
You are proactive, have team spirit, and a high capacity to federate and work with transversal teams
Experience in fintech or insurtech is a plus, but not mandatory
ABOUT THE INTERNSHIP: ℹ️
Starting date: January 2027
Duration: 6 months
Schedule: Full-time (35H/week)
Requirements
- ·Technical test (home assignment)
- ·Cultural fit interview with another person in the team
- ·Video-call HR Interview with the Talent Acquisition Specialist (30min)
- ·WHY SHOULD YOU JOIN US ? ✌🏼
- ·At Back Market, we’re committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives — it’s one of the reasons we’re such a high-scoring certified B Corp company (93.2).
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, hybrid, matches where you plan to live and work.
- 2Tailor your CV to the role at Back Market, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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