Attio
Solutions Engineer [Pre and Post-Sales] - SMB
Part remote, part office, you need to live within commuting distance of a named location.
Hybrid · New York
Employer listed it 9 months ago · Added 2 days ago
Been open since 9 months ago. Long-running listings are sometimes left up after the role is filled.
Salary
$110,000–$130,000
Location
Hybrid · New York
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Sales
Published by the employer
Remote flexibility
Hybrid
This role is only partly remote, the employer expects time in the office around New York, Hybrid, so you need to live within commuting distance.
What the employer says
- Source listing states candidate location: "New York, Hybrid"
- Listing mentions "Hybrid"
What Nomaders makes of it
- Not suitable if you plan to move between countries
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
About the role
Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long-term success.
We’re looking for a Solutions Engineer who’s thoughtful, resourceful, and resilient — and wants to help reinvent how millions of people work.
What you'll do
Work directly and independently with Attio’s new customers via video call, email, and live chat to ensure their success with Attio
Design and develop programs to support customer onboarding at scale e.g., user guides, documentation, onboarding emails, office hours
Identify accounts where there is opportunity to expand Attio’s impact and footprint, and collaborate with Sales and Customer Success teams to nurture that growth
Work collaboratively with internal teams (e.g., support or engineering) to address and resolve customers' product issues
Gather client feedback and insights to contribute to the continuous improvement of the Attio product
What you'll bring
Direct customer-facing experience deploying, selling, or managing complex products or services
Customer-facing experience solving business problems with technology
Experience in designing and explaining solutions using SaaS concepts like APIs and JSON, and integrating systems using code or iPaaS solutions like Zapier, Tray.ai , IFTTT, etc.
Some professional or academic experience with 1 programming or query language (Javascript, Python, SQL)
Ability to work independently in an unstructured, fast paced, environment with shifting priorities
What does the hiring process look like?
Our hiring process is designed to help us identify people with critical thinking and analytical problem solving abilities. We will test for excellent customer communication skills and your technical level, in search of no-code experts, basic programming skills and people who are comfortable with APIs and JSON.
Talent Introduction
Hiring Manager Interview
Technical Interview
Meet the Team: Two stakeholder conversations and an Attio Demo Exercise
Requirements
- ·Direct customer-facing experience deploying, selling, or managing complex products or services
- ·Customer-facing experience solving business problems with technology
- ·Experience in designing and explaining solutions using SaaS concepts like APIs and JSON, and integrating systems using code or iPaaS solutions like Zapier, Tray.ai , IFTTT, etc.
- ·Some professional or academic experience with 1 programming or query language (Javascript, Python, SQL)
- ·Ability to work independently in an unstructured, fast paced, environment with shifting priorities
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, hybrid, matches where you plan to live and work.
- 2Tailor your CV to the role at Attio, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 3d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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