Airwallex
More roles at AirwallexPeople Operations Manager
Part remote, part office, you need to live within commuting distance of a named location.
Hybrid · NL - Amsterdam
Employer listed it 2 weeks ago · Added 12 days ago
Been open since 2 weeks ago, still being checked, but it has been live a while.
Salary
Not stated
Location
Hybrid · NL - Amsterdam
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Operations
The employer did not publish a salary, and we have too few comparable roles to estimate one.
What the advert says
Quoted word for word from the employer's advert. Where it says nothing, we say so.
- Working hours
You enjoy working across countries, cultures and time zones and can adapt your approach to different local contexts.
- Where you can work from
- Location eligibility not confirmed
- Contract
- Not mentioned in the advert
- Experience asked for
6+ years of experience in People Operations, HR Operations or a closely related HR generalist role, ideally in a fast-growing software, internet or fintech company.
- Pay
Familiarity with payroll processes, including variable compensation such as commissions, bonuses or allowances.
Remote flexibility
Hybrid
This role is only partly remote, the employer expects time in the office around NL - Amsterdam, UK - London, Hybrid, so you need to live within commuting distance.
What the employer says
- Source listing states candidate location: "NL - Amsterdam, UK - London, Hybrid"
- Listing mentions "Hybrid"
What Nomaders makes of it
- Not suitable if you plan to move between countries
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
Before you apply
Experience: employer states
Written as a nice-to-have
- “6+ years of experience in People Operations, HR Operations or a closely related HR generalist role, ideally in a fast-growing software, internet or fintech company.”
- “Experience using AI to drive improvements is highly preferred.”
Questions worth asking: Nomaders interpretation
- This role involves office time, but the advert does not say how often. Ask how many days a week are expected on site.
- The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.
Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.
About the role
About Airwallex
Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About Airwallex
Airwallex is a global payments and financial infrastructure platform that helps businesses move money globally. Our products span payments, accounts, treasury, cards, spend management and more, giving businesses a simpler way to manage their financial operations across borders.
We’re building the future of global finance, and our People & Talent team plays an important role in helping Airwallex scale responsibly. We’re looking for thoughtful, hands-on operators who care deeply about employee experience and enjoy turning complex people processes into simple, effective solutions.
What you’ll do
As Manager, People Operations, EMEA, you’ll help deliver a high-quality employee experience across a growing and diverse region. You’ll combine hands-on operational ownership with process improvement, partnering closely with People Partners, Talent Acquisition, Payroll, Total Rewards, Workplace Experience, Legal and business leaders.
You’ll own core employee lifecycle processes across EMEA, support local compliance and benefits administration, maintain accurate people data, and help employees and managers navigate People-related questions. You’ll also contribute to the evolution of our regional operating model, identifying opportunities to improve, automate and scale the way we work.
This is a role for someone who is comfortable operating at both the detail level and the regional level: ensuring every onboarding, payroll input and employee query is handled well while also building better systems for the future.
Responsibilities
Lead and develop the regional People Operations function; own end-to-end employee lifecycle operations (onboarding/orientation, background checks, HRIS data integrity, payroll inputs/changes, benefits and leaves, offboarding) for an EMEA footprint with ~400 employees, with a strong focus on delivery quality and compliance.
Drive operational excellence by codifying and maintaining regional SOPs, managing the P&T JIRA helpdesk queue, and setting clear workflows and standards that are consistent with global guidance.
Partner cross-functionally with Payroll, IT, and Compliance on accurate and timely transactions, audits, vendor coordination, invoicing/POs, and change control.
Run regular data audits and quality checks, identify discrepancies and improve data integrity, reporting and governance.
Support the administration and rollout of benefits across relevant EMEA markets, working with internal stakeholders and external providers.
Provide operational support for employment changes, leave, probation, right-to-work processes, visas and other country-specific employee matters.
Work closely with People Partners and Legal to ensure processes are delivered consistently and in line with relevant local requirements.
Identify inefficiencies in manual workflows and drive process improvements, automation and appropriate use of AI.
Support regional and global People projects, including implementation of new systems, policies and employee programs.
Manage, prioritise and allocate work across People Operations support resources where applicable. Lead and drive a team-based, collaborative environment.
What we’re looking for
Minimum qualifications
Requirements
- ·6+ years of experience in People Operations, HR Operations or a closely related HR generalist role, ideally in a fast-growing software, internet or fintech company.
- ·Strong knowledge of employee lifecycle processes, including onboarding, offboarding, payroll inputs, benefits, HRIS administration and employee data management.
- ·Experience supporting employees across multiple EMEA countries (Netherlands, UK, Germany, France, Spain, Italy, Poland, etc.) and working with local employment requirements.
- ·Familiarity with payroll processes, including variable compensation such as commissions, bonuses or allowances.
- ·A hands-on, detail-oriented approach and the ability to manage high-volume operational work without losing sight of quality.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, hybrid, matches where you plan to live and work.
- 2Tailor your CV to the role at Airwallex, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 13d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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