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Airwallex

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Account Manager, SME & Growth

Hybrid

Part remote, part office, you need to live within commuting distance of a named location.

Hybrid · US - San Francisco

Employer listed it 6 days ago · Added 4 days ago

First listed 6 days ago and still open.

Salary

$174k to $249k per year

Location

Hybrid · US - San Francisco

Timezone

Not stated

Contract

Full-time

Experience

Mid

Category

Marketing

Published by the employer

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours
Not mentioned in the advert
Where you can work from
Airwallex is looking for an Account Manager to manage and grow a substantial portfolio of US-based small and medium-sized business accounts.
Contract
Not mentioned in the advert
Experience asked for
Not mentioned in the advert
Pay
Not mentioned in the advert

Remote flexibility

Hybrid

This role is only partly remote, the employer expects time in the office around US - San Francisco, US - New York, Hybrid, so you need to live within commuting distance.

What the employer says

  • Source listing states candidate location: "US - San Francisco, US - New York, Hybrid"
  • Listing mentions "Hybrid" and three days a week in the office

What Nomaders makes of it

  • Not suitable if you plan to move between countries

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Experience: employer states

Written as a requirement

  • “You have a track record of hitting your numbers, and you're motivated by stretch goals.”

Questions worth asking: Nomaders interpretation

  • This role involves office time, but the advert does not say how often. Ask how many days a week are expected on site.
  • The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

About Airwallex

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.

How you'll make impact

Airwallex is looking for an Account Manager to manage and grow a substantial portfolio of US-based small and medium-sized business accounts. You'll build trusted relationships with founders, CFOs, CEOs, and other senior stakeholders while helping customers get more value from Airwallex's global financial platform.

Own a portfolio of approximately 200 US-based small and medium-sized business accounts, including businesses operating across multiple countries.

Build trusted relationships with founders, CFOs, CEOs, and other senior stakeholders to help customers achieve their goals.

Drive product adoption and identify high-impact upsell and cross-sell opportunities using customer insight, product knowledge, usage data, and account signals.

Expand customers' use of relevant Airwallex solutions, including FX, Cards, Online Payments, and other products that support their financial workflows.

Partner with Account Executives, Customer Success, Strategy and Operations, Marketing, Product, Risk, Support, and other internal teams to resolve customer challenges and improve the client experience.

Improve Airwallex's products and processes by acting as the voice of the customer and sharing emerging needs, product feedback, and operational issues.

You'll work from our San Francisco or New York City office three days a week.

What we're looking for

Essentials

4+ years of account management or software sales experience in technology, SaaS, fintech, payments, or a related industry.

Strong sales skills, including value-based solution selling, commercial judgment, and the ability to navigate complex sales cycles.

Demonstrated success managing a substantial book of business and driving revenue growth through account expansion, upselling, cross-selling, or product adoption.

Strong communication and relationship-building skills, with the ability to build trust and present effectively to CFOs, CEOs, and other senior stakeholders.

Experience using Salesforce or another CRM, together with spreadsheets, dashboards, or similar tools to organize account data, prioritize opportunities, and manage customer activity.

Bachelor's degree or equivalent professional experience.

Preferred

Experience in fintech, payments, financial services, API sales, or other technology serving merchants and internationally operating businesses.

Experience acting as a strategic payments or financial technology advisor, using data and customer insight to explain business value and influence customer decisions.

Requirements

  • ·If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.
  • ·Applicant Safety Policy: Fraud and Third-Party Recruiters
  • ·Equal opportunity

Benefits

No benefits package published with this listing. Ask about it at first interview.

How to apply

  1. 1Check the flexibility label above, hybrid, matches where you plan to live and work.
  2. 2Tailor your CV to the role at Airwallex, mentioning your remote working experience.
  3. 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 5d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

$174k to $249k per year · You'll be taken to the employer's careers page.