Adonis
Product Manager - Agents
Part remote, part office, you need to live within commuting distance of a named location.
Hybrid · New York City
Employer listed it 3 weeks ago · Added yesterday
Been open since 3 weeks ago, still checked daily, but it has been live a while.
Salary
$160,000–$175,000
Location
Hybrid · New York City
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Product
Published by the employer
Remote flexibility
Hybrid
This role is only partly remote, the employer expects time in the office around New York City, Hybrid, so you need to live within commuting distance.
What the employer says
- Source listing states candidate location: "New York City, Hybrid"
- Listing mentions "Hybrid"
What Nomaders makes of it
- Not suitable if you plan to move between countries
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
We're hiring a Product Manager to own our claim-status and voice workflows inside Adonis's AI Agents platform. Agents work revenue cycle claims across payer and provider systems over API, payer portals, and the phone. This role owns two of those: figuring out where a claim stands with a payer, and calling payers to move claims forward. More of that calling is shifting to AI voice, and you'll own that build too.
You'll run these workflows day to day, from first requirements through launch and everything after, working closely with Agents product and engineering. We're looking for someone who knows revenue cycle, is comfortable in the technical details, and leans on data to decide what to fix next.
What You Will Do
Claim Status and Disposition
Own the workflows that check where a claim stands, across electronic status transactions, payer portals, and phone, and read what comes back.
Turn a payer's response into a clean, structured status the rest of the platform can act on.
Close the gaps: payers or channels we can't reliably reach, and responses we read wrong.
Set the acceptance criteria, edge cases, and quality bar for the workflows you own.
Voice Automation
Own the phone-based workflows Agents use to reach payers, and push their coverage, quality, and speed.
Set targets for call quality and coverage, track against them, and fix what's dragging.
Work with product and engineering to move more calling onto AI voice, and help stand up the new workflows.
Call Flows
Design and maintain the call flows Agents follow with payers: status checks, denial research, appeal follow-up.
Sit with the teams that own each workflow, get clear on what a call needs to accomplish, and build flows that hold up across different payer phone systems.
Keep flows current as payer phone trees and rules change, and fix the ones that stall or dead-end.
Working Across Teams
Learn from our revenue cycle experts how status and payer calls actually work, and turn that into workflow logic.
Work with engineering and deployment on configuration, integration, and getting workflows launch-ready.
Pull signal from results, failures, and the teams working denials and appeals, and turn it into the next round of improvements.
Coordinate with the payer connectivity team so the channels you need are live and reliable.
Measuring What Works
Own the metrics that matter here: status accuracy, call quality, coverage, reliability.
Read call outcomes and failures to find where flows or status checks are falling short.
Requirements
- ·2-4 years in product management, with real examples of taking a workflow or feature from idea through launch and past it.
- ·A working understanding of healthcare revenue cycle: claims, claim status, denials, and payer follow-up.
- ·Time spent with RCM operators, billing teams, or healthcare customers, learning how they work and turning it into requirements.
- ·Comfort in the technical details: APIs, data, integrations, and the trade-offs between API, portal, and phone.
- ·You reach for data. You can define a metric, read it, and decide from it.
Benefits
- ·Competitive equity packages
- ·Employer-paid medical insurance
- ·Employer-paid dental insurance
- ·Employer-paid vision insurance
- ·Employer-funded HSA
How to apply
- 1Check the flexibility label above, hybrid, matches where you plan to live and work.
- 2Tailor your CV to the role at Adonis, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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