Absorb LMS

Customer Marketing Manager

Region Restricted

Remote work allowed only within certain countries or regions.

Employer listed it 10 days ago · Added 8 days ago

First listed 10 days ago and still open.

Salary

Not stated

Location

Timezone

Not stated

Contract

Full-time

Experience

Mid

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours: Not mentioned in the advert
Where you can work from: The Absorb LMS platform delivers personalized, scalable, and engaging learning experiences for employees, customers, and partners worldwide.
Contract: Not mentioned in the advert
Experience asked for: Not mentioned in the advert
Pay: Not mentioned in the advert

Remote flexibility

Region Restricted

Remote work is allowed, but the listing limits candidates to Remote CAN, Remote.

What the employer says

Source listing states candidate location: "Remote CAN, Remote"

What Nomaders makes of it

Nomaders could not match this to a wider region
Check the original posting

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Experience: employer states

Written as a nice-to-have

“3–5 years in customer marketing, customer advocacy or a similar role, ideally in B2B SaaS.”
“Experience in learning technology or HR tech is a plus.”

Questions worth asking: Nomaders interpretation

No pay is stated. Ask for the salary range before investing time in interviews.
The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

“I love working at Absorb because curiosity, collaboration, and respect are built into what we do every day. Over the last four years in IT service and leadership, I’ve been consistently supported and encouraged to learn and grow, and I take pride in providing the same opportunities for my team. It’s incredibly rewarding to be part of a company that truly invests in its people and their success.” -Jaclyn Boeckx, Team Lead Service Desk

Help turn great customer experiences into lasting customer relationships.

As Customer Marketing Manager at Absorb, you’ll bring our product launches to life for our customers, creating campaigns and experiences that drive adoption, engagement, and value. You’ll lead customer advocacy and our Innovation Council programs, own key channels like webinars and our customer newsletter, and partner closely across Lifecycle Marketing, Product Marketing, and GTM to ensure our customers are informed, inspired, and excited about what’s next.

What you’ll do:

Plan and execute customer campaigns for product launches, from beta recruitment through GA and post-launch adoption, working from GTM's launch plan and PMM's messaging.

Turn product messaging into customer-facing copy for email, in-app (Pendo), webinars and the customer newsletter.

Maintain the customer communications calendar across launches, so releases are bundled and sequenced and customers aren't overloaded with change.

Produce the monthly customer newsletter and track engagement to improve it.

Run adoption campaigns for priority products, starting with Aura, with Lifecycle Marketing targeting the right accounts.

Own and manage the Innovation Council: recruit and onboard participants, keep them engaged, and match them to upcoming alphas and betas.

Grow the customer advocacy pipeline: reviews on G2 and similar sites, references, testimonials, case studies and customer speakers, with a focus on recent launches.

Track and report on campaign and advocacy results: adoption among targeted accounts, webinar attendance, advocacy output and Innovation Council participation.

Work with Product Marketing, GTM, Product Management, Customer Success, Marketing Operations, and the Content and Creative teams to deliver customer programs.

What you’ll bring:

3–5 years in customer marketing, customer advocacy or a similar role, ideally in B2B SaaS.

Experience running campaigns for product launches or feature adoption.

Strong writer who can turn product messaging into clear customer communications.

Hands-on with marketing automation and CRM tools (e.g. Salesforce); Pendo and review platforms such as G2 are a plus.

Organized enough to run several programs at once, and comfortable with numbers to report on them.

Experience in learning technology or HR tech is a plus.

Technologies we use:

Microsoft office, Teams, Claude, Confluence, Salesforce, Absorb LMS

Are you ready to become an Absorber?

What we offer:

Requirements

·3–5 years in customer marketing, customer advocacy or a similar role, ideally in B2B SaaS.
·Experience running campaigns for product launches or feature adoption.
·Strong writer who can turn product messaging into clear customer communications.
·Hands-on with marketing automation and CRM tools (e.g. Salesforce); Pendo and review platforms such as G2 are a plus.
·Organized enough to run several programs at once, and comfortable with numbers to report on them.

Benefits

·Fully remote-first work with flexible work arrangements 🏡
·New Hire Equipment Allowance and monthly Flex Allowance to support your success 📦
·Endless opportunity for career growth and internal mobility 🌱
·Employee driven DE&I programs 🫶
·Our values are simple:

How to apply

1Check the flexibility label above, region restricted, matches where you plan to live and work.
2Tailor your CV to the role at Absorb LMS, mentioning your remote working experience.
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 9d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

Pay not stated · You'll be taken to the employer's careers page.