Absorb LMS
Implementation Project Manager
Remote work allowed only within certain countries or regions.
Employer listed it 8 days ago · Added yesterday
First listed 8 days ago and still open.
Salary
Not stated
Location
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Customer Support
This employer didn't state pay. Jobs like this usually pay around $90k–$145k a year, a typical range taken from 290 mid-level customer support roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Region Restricted
Remote work is allowed, but the listing limits candidates to Remote CAN, Remote.
What the employer says
- Source listing states candidate location: "Remote CAN, Remote"
What Nomaders makes of it
- Nomaders could not match this to a wider region
- Check the original posting
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
"Stepping into the Implementations Team Lead role has been an incredibly rewarding experiences in my career. It’s a position that has truly helped me grow—both professionally and personally. The role fosters collaboration, encourages continuous learning, and is backed by an incredibly supportive and focused team. If you're looking for a leadership opportunity where you're empowered to make an impact and surrounded by people who lift each other up, I would absolutely recommend this role!" ~ Britnee Themann - Team Lead, Implementations
As an Implementation Project Manager at Absorb, you're the linchpin for our clients, ensuring they grasp the ins and outs of our cutting-edge product. Your role? To guarantee their seamless transition to our LMS. Acting as their main point of contact, project manager, guide, and educator, you'll drive client success by sharing your expert knowledge, offering best practice guidance, troubleshooting any implementation hurdles, and overseeing the complete rollout of the Absorb LMS. Simply put, you will elevate our client experiences and propel our technology forward!
Absorb Culture - Absorb LMS
What you’ll do:
Own the software implementation process (average duration of 8 weeks) for new clients, end-to-end via phone, by email, and/or virtual meetings.
Gather and document requirements, confirm project scope, and work with clients to develop achievable timelines and program goals.
Act as a client partner and liaison for cross-departmental collaboration and resource management.
Support and implement additional products and integrations such as RESTful API, CRM/HRM integrations, etc.
Provide in-depth training on our LMS (Learning Management System), including best practices and workflows customized to each client’s needs.
Manage a portfolio of projects, maintaining a high level of quality while coordinating multiple projects at once.
What you’ll bring:
4+ years in Client Onboarding or Implementation and Project Management, working in software implementations, or similar experience.
Previous training experience / software training experience.
Understanding of basic online/SaaS (Software as a Service) concepts.
Proven time management skills.
Project oriented mindset.
Additional preferred qualifications:
Previous LMS admin or training experience.
Knowledge in the adult learning and E-learning industry
PMP or formal project management experience.
Previous experience working with data import tools.
Technologies we use:
Absorb LMS, Salesforce, ChurnZero, Monday.com, Microsoft Teams, Microsoft Office, Gong
Are you ready to become an Absorber?
Requirements
- ·4+ years in Client Onboarding or Implementation and Project Management, working in software implementations, or similar experience.
- ·Previous training experience / software training experience.
- ·Understanding of basic online/SaaS (Software as a Service) concepts.
- ·Proven time management skills.
- ·Project oriented mindset.
Benefits
- ·Fully remote-first work with flexible work arrangements 🏡
- ·New Hire Equipment Allowance and monthly Flex Allowance to support your success 📦
- ·Endless opportunity for career growth and internal mobility 🌱
- ·Employee driven DE&I programs 🫶
- ·Our values are simple:
How to apply
- 1Check the flexibility label above, region restricted, matches where you plan to live and work.
- 2Tailor your CV to the role at Absorb LMS, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open customer support roles with comparable remote rules.
Free to apply, no account needed.
Typically $90k to $145k per year · You'll be taken to the employer's careers page.